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We shall respect the dignity of the individual and so we shall:
  • Not discriminate on the basis of caste, religion or gender
  • Be caring to all employees
  • Treat people as we would like to be treated ourselves
  • Create an environment that is conducive to learning and development

We shall be transparent and fair in our behaviour by:

  • Being honest in our dealing with customers and business partners
  • Being open to new and diverse ideas and approaches from our employees and customers
  • Ensuring a fair system of assessment of performance

We shall nurture personal initiative, commitment and loyalty, by rewarding those who:

  • Take the lead and are pro-active in their approach to work
  • Take a continued interest in improving the performance of our business
  • Set and exhibit high standards of performance and excellence

We shall foster team spirit by supporting those who:

  • Build good working relationships with colleagues across all departments
  • Are willing to take responsibility and offer support through their own initiative
  • Contribute actively to the improvement of services to customers

We shall always feel responsible to the communities in which we live and work through:

  • Good conduct in public and with our neighbours
  • Support of civic improvements
  • Reducing wastages of every kind and protecting the environment
 
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